FAQ
Collapsible content
How long does it take for my order to ship?
Expedited Shipping: 1-4 business days
Standard Domestic Shipping: 5-10 business days
International Shipping: 7-14 business days
Do you guys test your cameras?
Precision Five-Point Testing
At Qualite Camera, we believe in delivering not just cameras but an elevated photographic experience. Before each camera embarks on its journey to your doorstep, it undergoes a comprehensive and rigorous testing process that ensures it meets our exacting standards.
Quality Assurance Experts
Our team of seasoned quality assurance experts meticulously examines each component of every camera. From the lens to the sensor, every element is scrutinized for flawless performance.
Imaging Integrity
We subject our cameras to a battery of imaging tests to guarantee that they produce stunning, true-to-life photographs. Color accuracy, sharpness, and dynamic range are among the critical factors we evaluate to ensure your memories are captured in their full splendor.
Functionality Assessment
Every button, dial, and feature is put through its paces to ensure smooth operation and longevity. Our cameras are not just tools; they're reliable companions on your photographic journey.
Our Promise to You
By the time your camera arrives at your doorstep, it has not just passed our tests; it has earned our seal of approval. We stand behind the quality of our products, confident that they will exceed your expectations and become an extension of your creative vision.
Experience the confidence of knowing that your camera is more than just a device—it's a testament to our dedication to delivering exceptional cameras from the past.
Does every camera come with a roll of film & battery?
Yes, every camera comes with a roll of film and battery to make sure you are ready to shoot as soon as you recieve your camera!
Where can I get updates regarding the status of my order?
For any inquiries regarding your order or delivery, please contact our customer support via email cameraqualite@gmail.com
Our support team is available Monday through Friday, 8:00 AM - 5:00 PM ET
Do you guys repair film cameras?
Yes, we do only if they don’t have any electrical defects or water damage.
The cost is $40.00 for a diagnostic + shipping and then a quote will be sent to you on what it will cost to fix.
Reach out to us via e-mail if you have any questions or need your camera fixed
Where do you guys get your cameras?
We get our cameras from people who sell directly to us, from our distributors in Tokyo, and Germany, as well as from large scale inventory acquisitions from other collectors in the industry.